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Franchised Housekeeping Manager job in Pflugerville

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Texas (TX), Pflugerville
Employer:  Marriott International
Job Ref:  17001KMT
City:  Pflugerville
State:  Texas (TX)

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

Please apply via Email at: BRETT.SANDY@MARRIOTT.COM

Additional Information: This hotel is owned and operated by an independent franchisee, Harrell Hospitality. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Purpose for the Position: To manage all facets of the Housekeeping Department ensuring high levels of guest service and satisfaction. Includes rooms, laundry, public areas, department storage areas and work areas. Hold a high expectation for cleanliness, appearance, and organization.

Essential Responsibilities:

  • Supervises housekeeping and laundry staff: Hiring, terminating, performance evaluations, training and development.
  • Assists General Manager in the development of the annual budget, and monitors performance against plan.
  • Establishes and maintains cost control systems for staffing, linen inventories and cleaning supplies.
  • Enforces policies and procedures.
  • Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced.
  • Schedules staff according to labor standards and forecasted occupancy.
  • Maintains room quality based on hotel objectives.
  • Monitors and maintains level of cleanliness in rooms, storage areas,laundry, restrooms and public areas by inspecting quality and accuracy.
  • Compiles and reports accurate status of guest rooms to front desk.
  • Enforces standard procedures for the acceptance, security and return on guest lost and found items.
  • Maintains standard procedures for security of on loan equipment.
  • Maintains productivity and labor cost goals.
  • Conducts inventories of linen, supplies and equipment as required.
  • Orders and receives supplies so as to maintain adequate inventory levels.
  • Ensure compliance will all health and safety issues.

Essential Requirements

  • Read and interpret business records and statistical reports.
  • Use mathematical skills to interpret financial information and prepare budgets.
  • Analyze and interpret established policies.
  • Understand the government regulations covering business operation.
  • Make business decisions based on productions reports and similar facts as well as on your own experience and personal opinions.
  • See differences in widths and lengths of lines such as those on graphs.
  • Deal with the general public, customers, employees, union and government officials with tact and courtesy.
  • Plan and organize the work of others.
  • Change activity frequently and cope with interruptions.
  • Speak and write clearly.
  • Accept full responsibility for managing an activity.

Environmental Conditions:

  • Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered ""inside"" if the worker spends approximately 75 percent or more of the time inside.

Math Skills:

  • Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference.
  • Apply fractions, percentages, ratio and proportion.

Language Skills:

  • Must have developed language skills to the point to be able to:
  • Write business letters, summaries and reports, using prescribed format, and conforming to all rules of punctuation, grammar, diction and style.
  • Fluent in English and Spanish language preferred

This company is an equal opportunity employer.

Position type:  Full-Time
ref: (17001KMT)
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